Frequently Asked
Questions
Got questions? We’ve answered some of the most common queries about our leak detection, plumbing, and mould removal services. If you can’t find what you’re looking for, feel free to get in touch—we’re always happy to help.

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Yes, we can. If you've received a high water bill due to an undetected leak, we can provide a professional leak detection report with photos and evidence that you can submit to your water supplier. Many water companies will reconsider charges or offer a leak allowance once you prove the issue has been found and fixed.
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Clear Flow Leak Detection is based in London, and we proudly serve a wide area including Greater London, Essex, Surrey, Sussex, Kent, Cambridgeshire, Suffolk, Hertfordshire, Buckinghamshire, Berkshire, Oxfordshire, and Hampshire. If you're unsure whether we cover your area, feel free to contact us – we're always happy to help.
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A leak detection survey is a non-invasive process where our specialist uses advanced tools — such as thermal imaging, acoustic listening devices, moisture meters, and tracer gas — to accurately locate hidden leaks without causing unnecessary damage to your property.
At Clear Flow Leak Detection, we combine expert knowledge with cutting-edge technology to trace leaks behind walls, under floors, or in external pipework. Once the leak is located, we’ll provide a detailed explanation, photos (if needed), and a clear quote for repair.
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Leak detection services in London typically start from £49.99 for a call-out, which includes a professional attending your property and carrying out up to 30 minutes of investigation.
At Clear Flow Leak Detection, we keep our pricing transparent. If further work is needed, we’ll provide a no-obligation quote based on the complexity of the repair, materials, and access required. We also offer same-day repairs when possible, saving you time and stress.
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